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Revision of LBTT Service Updates from 15 September 2015

Updates and announcements for LBTT portal users.

18 September 2015 - Planned Maintenance

The online portal (SETS) will be undergoing planned maintenance between 4pm Friday, 18 September and 9am Monday, 21 September and will be unavailable during this time.

3 July 2015 - Transaction Balances Resolved

The '0' transaction balances issue has been resolved and users will be able to see the correct transaction balances from tomorrow (4 July 2015). 

3 July 2015 - '0' Transaction Balances

We are aware that some portal users may notice that a ‘0’ balance is showing in the transactional balances column for returns already submitted despite not having made a payment.  We apologise for any concern this is causing, we are still able to process payments so please continue to use our ‘how to pay’ guidance to make payments.

We are investigating the cause of this issue and will provide an update once it has been resolved.

26 May 2015 - Update of SETS completed

An update of the Revenue Scotland online portal (SETS) took place over the weekend of 22 – 25 May.  This update has resolved the issue that Safari users were experiencing and also introduces Autosave functionality for users completing online returns (removing the need to manually click ‘save’ regularly) and also allows for attachments within the secure messaging feature.

LBTT users will also be interested to know that:

 - The relevant date now stays populated when the draft is changed
 - Agent details now pre-populate in the form
 - Chrome users can now download tax returns from the portal.

22 May 2015 - Planned Maintenance

The online portal (SETS) will be undergoing planned maintenance between 6pm Friday, 22 May and 9am Monday, 25 May.

12 May 2015 - Planned Maintenance

The online portal (SETS) will be undergoing planned maintenance from 7pm to 8pm on Tuesday 12 May.

28 April 2015 – Transaction Balances Issue - Resolved

Users should be aware that the transactions balances issue reported on the 17 April is now resolved. When full tax due has been paid, and cleared, the transaction balance will show as ‘0’.

17 April 2015 - Transaction Balances

We are aware that some portal users are noticing incorrect figures in the  transactional balances column for returns already submitted.  We apologise for any concern this is causing.  All of the underlying accounting is working properly so this is an error in the figure displayed rather than any problem with the transactions.

There is no need for users to contact us about balances but our Support Desk staff are happy to help if there is any other difficulty about payments.  We are investigating the cause of the incorrect transactional balance figures and will provide an update shortly.

Last updated: 
9 September 2015